| 1. I understand that “business as usual” is over. I want to out-think, out-shine, out-maneuver and out-perform the competition. Therefore, I make every effort to STAND OUT from the CROWD in a positive way. |
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| 2. I am mentally prepared to handle stress, cope with difficult people and situations and ACT rather than REACT to the challenges I face. |
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| 3. I consider new ideas, opportunities for continuous growth and unique strategies with an objective mind and concentrate on the long-term benefits. |
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| 4. I understand the difference between healthy and unhealthy relationships. Therefore, I make every effort to maintain relationships at work and at home that are respectful, safe and supportive. |
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5. If I see an opportunity to initiate a change that will help me, my team, my customers or my
organization, I take positive steps to make it happen. |
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| 6. I make sure my strengths and skills fit into the big picture of my organization. |
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| 7. I am accountable for the choices I make and the consequences of those choices. |
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| 8. I am able to let go of past issues that keep me from creating the future I want. |
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| 9. I focus on the good things in my life, respectful relationships, lessons learned and obstacles overcome. I leverage the power of positive thinking. |
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| 10. I am productive, efficient and hard working. I come to my job ready to give a full day’s work for a full day’s pay. |
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| 11. I am committed to developing new competencies, sharpening my skills and learning as much as possible from every person I meet, every experience I have and every resource available. |
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| 12. I take care of my personal needs and problems on my own time, not on business/company time. |
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| 13. I have realistic expectations that are reasonable and fair but also challenge me to be the best I can be. |
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| 14. I am an assertive, confident communicator. I let people know what I need and want without resorting to game-playing or manipulative behaviors. |
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| 15. I identify and utilize my strengths in my personal and professional life, whenever and wherever possible. |
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| 16. I take advantage of networking opportunities to expand my resources, share ideas, listen to different opinions and exchange services with those inside and outside my areas of expertise. |
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| 17. I take action on the important things in my life instead of reacting to every unimportant little thing that comes along. I am good at setting priorities and sticking to them. |
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| 18. I choose my attitudes carefully because I realize they will impact how people treat me, respond to me and respect me. |
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| 19. If my employer gave a thank-you note for a job well done, I would be one of the first to receive it. I believe I am seen as a very valued person within my organization. |
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| 20. When things don’t go as planned I re-think the situation, re-assess my options and re-consider my strategy. |
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| 21. I work hard to create a healthy environment outside of work because I realize that my “personal life choices” can affect my ability to successfully do my job. |
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| 22. I spend within my means. I try to stay as debt-free as possible so my credit rating is good and my credit scores are high. |
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| 23. I take a close look at my limitations because I know that I can never be as successful as I would like to be until I fully know and understand who I am. |
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| 24. I avoid manipulation. I understand the power of using hurt to induce guilt and anger to create fear. I choose not to communicate using those techniques. |
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| 25. I can identify the four major communication styles, assertive, aggressive, passive and passive-aggressive, and I choose to be assertive. |
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| 26. I believe in the power of respect. I treat others with respect through my tone of voice, body language and verbal and non-verbal communication. I expect others to treat me the same way. |
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| 27. I listen to other people when they are talking, instead of interrupting or having the last word. I stay focused on them rather than thinking about what I’m going to say next. |
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| 28. I realize there are no “job guarantees”. Therefore, I am very committed to continually exploring new ideas that could improve my specific job performance and the value I bring to the organization. I am proactive, not complacent. |
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| 29. I have a strong group of people who trust me, believe in me and are willing to help me if I need them. I have advocates and allies in my life. |
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| 30. I am resilient. I don’t get “down in the dumps” every time something doesn’t go as planned. Instead of dwelling on the past, I am quick to move forward and try again. |
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| 31. I strive to be as physically healthy as possible by eating nutritious food, exercising and getting the sleep I need. |
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| 32. I make it a priority to do things I enjoy and be with people I like apart from work. I am involved in hobbies, sports, travel or other leisure activities that bring me joy. |
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| 33. I choose to look for the strengths in other people, compliment rather than criticize, and support rather than focus on finding fault. |
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| 34. I choose to surround myself with positive people who can motivate, energize and encourage me in a positive way. |
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| 35. I make sure that my colleagues, customers and management are aware of the things I do that exceed expectations so they will see me as a necessary and essential part of a successful team. |
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| 36. I am not threatened when others have ideas that are different or better than mine. I give credit where credit is due. |
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| 37. No matter what my title or job description, I realize I am in the business of “sales”. I am able to “sell” myself, my value, talents, character and vision so that others will believe and trust in me to get the job done. |
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| 38. I ask for and accept fair, constructive feedback. I understand that perception is a powerful thing. Learning how I come across to others is an important part of understanding myself. |
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| 39. I am selective about the skills I decide to learn and look for ways to turn those skills into new strengths. |
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| 40. I understand that leadership is not about holding a title or having the corner office. It is about influencing others in a positive way. I am committed to modeling good leadership traits in every area of my personal and professional life. |
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| 41. I know I can’t stand still in a world that moves this fast. Therefore, I take advantage of training and learning opportunities inside and outside my organization to increase my value and to improve the odds for my own employability and my future. |
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| 42. I take responsibility for my actions rather than blaming others when things don’t go my way. Even when it isn’t my fault, I work to find a solution and move forward. |
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| 43. I look for, initiate and implement creative ways for my organization to make money and save money so it can remain profitable and stay in business. |
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| 44. I am aware that I am in the “customer service” business, no matter what job I have. I either work to bring in or retain customers, or I work with, work for or manage those who do have direct customer contact. I am part of a team that keeps customers satisfied and eager to continue to do business with us. |
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| 45. My professional relationships are healthy and supportive and contribute to my professional development and well-being. |
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| 46. My personal relationships are healthy and supportive and contribute to my personal development and well-being. |
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| 47. I am aware of my limitations and choose to view them as challenges to overcome rather than weaknesses. I strive to be better, not perfect. |
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| 48. Life balance is important to me; therefore, my performance is in alignment with my beliefs and values. |
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| 49. I create strong business alliances by identifying and forming relationships with the people I can help, as well as those who can help me. |
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| 50. I RESPECT MYSELF. I AM PROUD OF WHO I AM AND WHAT I HAVE ACCOMPLISHED. I am grateful for the opportunity to make a POSITIVE DIFFERENCE IN THE WORLD. |
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