Don’t Get Your Wires Crossed – Part 2

As I wrote last week in Part 1 (below) getting our communication wires crossed can lead to misunderstandings, anger, frustration, resentment, low morale, less productive days at work and at home, and physical ailments related to increased stress levels. And it doesn’t...

Help is Only a Conversation Away!

If you’re a regular blog reader, you’ve heard me speak or read my books, you know that I don’t tell other people’s stories. I only share my own life experiences and what I’ve learned from them. Since today is Good Friday, a day of reflection, I’m offering “food...

Talking to Yourself is a Good Thing!

When it comes to getting what you want, what’s the difference between persuasion and manipulation? We all negotiate every day – a lot more than we realize. Some people think that negotiating means getting your way, even if it means wearing the other person down...