by JeanGatzCSP | May 5, 2010 | Blog, Business as usual is over, change, customer service, job security, leadership, stress, teamwork
by Motivational Keynote Speaker Jean Gatz Staying calm while dealing with change in your workplace is a lot like snorkeling for the first time. It can be unsettling and even scary. My mother always told me that if I put my head under water and tried to breathe, I...
by JeanGatzCSP | Jan 22, 2010 | Blog, customer service, leadership
by Motivational Keynote Speaker Jean Gatz Enjoying an evening out with three other couples, Les and I were seated around a U-shaped table as our young chef put on quite a show while he prepared our meal. Then he asked us to hold out our plates so he could serve us....