by JeanGatzCSP | Jul 15, 2010 | Blog, Business as usual is over, career advancement, communication, customer service, encouragement, leadership, teamwork
by Motivational Keynote Speaker Jean Gatz In my last semester of college I needed one more Physical Education credit to graduate. Not being a big fan of P.E., I chose a class that sounded like fun and would provide a useful skill for later life. As an added bonus, I...
by JeanGatzCSP | May 11, 2010 | Blog, Business as usual is over, communication, customer service, leadership, teamwork
by Motivational Speaker Jean Gatz “I give up! Why should I bother to share ideas about how our company can improve our products and services, be more successful, and increase profits? Nobody ever listens anyway.” I hear some variation of this comment wherever I...
by JeanGatzCSP | Mar 5, 2010 | Blog, change, communication, leadership, stress, teamwork
by Motivational Keynote Speaker Jean Gatz As we began our descent into Jackson Hole, strong winds rocked the plane. Clutching my arm in a death grip my seatmate whispered in a panic-stricken voice, “We’re all going to die!” Although I tried to reassure her she...
by JeanGatzCSP | Feb 26, 2010 | Blog, communication, leadership
by Motivational Keynote Speaker Jean Gatz That’s the question I was asked at a recent workshop by a group of frustrated healthcare managers. I’m sure you can relate. You’re pulled in a dozen different directions in the course of the day. So it’s tempting to take...
by JeanGatzCSP | Feb 19, 2010 | Blog, communication, difficult people, leadership
by Motivational Keynote Speaker Jean Gatz “What can I do with my problem employee? Her life is a soap opera, and every day she brings the latest episode to work!” This urgent plea came from an audience member during my keynote on dealing with difficult people. She...
by JeanGatzCSP | Feb 11, 2010 | Blog, communication, presentation skills
by Motivational Keynote Speaker Jean Gatz Have you ever worked really hard to do the best job possible – knowing that the odds were stacked against you? That’s exactly how I felt when I delivered the opening keynote for Texas Association, Directors of Volunteer...
