As I wrote last week in Part 1 (below) getting our communication wires crossed can lead to misunderstandings, anger, frustration, resentment, low morale, less productive days at work and at home, and physical ailments related to increased stress levels....
Throughout my childhood my parents constantly preached about safety issues. First we got the basics: don’t run with scissors, don’t throw pencils, don’t pet stray dogs and don’t talk to strangers. Sound familiar? When we became teenagers the list...
If you’re a regular blog reader, you've heard me speak or read my books, you know that I don’t tell other people’s stories. I only share my own life experiences and what I’ve learned from them. Since today is...
When it comes to getting what you want, what’s the difference between persuasion and manipulation? We all negotiate every day - a lot more than we realize. Some people think that negotiating means getting your way, even if it...
